Return Policy: Do read all sections carefully to understand the conditions and cases under which returns will be accepted. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Some products in the above categories are not returnable due to their nature or other reasons. In order to help you resolve issues with your product, we may troubleshoot your product either through Email, over the phone, and/or through an in-person technical visit. Try 10 days Refund only.
If defect is determined within the Returns products, a replacement of the same model will be provided at no additional cost. If no defect is confirmed, you will have to pay an additional cost.
You can view the complete list of Return Policy here.
You can return the product within 7 days after receiving the product with following conditions:
During pick-up, your product will be checked for the following conditions:
Correct Product name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag.
Unused Product: The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable).
Undamaged Product: The product should be undamaged and without any scratches, dents or holes. Product's original packaging/ box should be undamaged.
The field executive will refuse to accept the return if any of the above conditions are not met.
- Buyer need to register their request on insportmrat.com Login Page.
- Product should be in unused condition.
- Product original packing and tags should remain intact as they were in delivered condition.
- Buyer will get the refund or replacement, once we receive the returned goods at insportmat.com Office.
- If packing or original seal is broken then insportmat.com will not return the product.
You received a broken/damaged item. What should you do?
www.insportmat.com used high-tech secure packing technique to pack the material with 2 times quality checks so chances of intrinsic damage are very minimal. However, if you observed any tempered packing or damage on box then do not accept the shipment or write-down the delivery remakes as tempered box. Any damage product received by buyer should be informed to www.insportmat.com by email at firstname.lastname@example.org within 24hrs of receiving the goods. Email should contain pictures of damage products and with details description of issue
Shipping charges for goods returned: If you received the damage product then shipping charges of return goods will be bear by www.insportmat.com. If goods are return due to change in mind or personal choice then shipping charges will be bear by buyer. For example, if you order red color racket and after receiving the goods you donâ€™t like the color then you need to bear the shipping of returning the goods.
Get my money back if I returned or cancelled an order: In case of returned product www.insportmat.com will suggest you other option as well if you are still not interested then Amount will be transferred in your account in 10-15 days. In case of cancelled order www.insportmat.com will transfer the amount immediately; however, it will still take 4-7 days for transaction.
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